Dev was the duty solicitor when I was arrested and questioned. From the outset, his calm and professional manner were a great source of comfort in a situation that was new and incredibly stressful for me. He showed great technical competence, giving me the right advice that ultimately lead to the right outcome for me. More than that though, he was also very human and understanding, going well beyond the requirements to ensure he was doing as much as possible to keep me informed and make me feel well looked after. This was exceptional service.